Privacy policy

DivineCarHangs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). DivineCarHangs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment card information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include when sending customer support inquiries.

  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise provide information to us.

  • Automatically through the Services using cookies and similar technologies when you use our website or services.

  • From service providers that help us operate our website and services.

  • From partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with our Services, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to process orders, complete payments, ship products, manage accounts, facilitate returns, and provide a personalized shopping experience.

Marketing and Advertising

We may use your information to send marketing communications and show relevant advertisements about products and services.

Security and Fraud Prevention

Your information helps us maintain a secure platform, detect fraud, and protect our customers and services.

Communicating with You

We use your information to provide customer support, respond to inquiries, and keep you informed about orders and updates.

Legal Reasons

We may use personal information to comply with applicable laws, respond to legal requests, enforce our policies, or protect our rights.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors, and service providers that help operate the website, process payments, manage data, and fulfill orders.

  • With marketing partners to deliver advertisements and promotional communications.

  • When you request or consent to sharing information for services such as shipping.

  • With affiliates or corporate partners when necessary.

  • To comply with legal obligations or protect our rights and services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the services. Information you submit on this website may be shared with Shopify and service providers involved in operating the platform.

To learn more about Shopify’s privacy practices, you can visit their privacy policy.

Third-Party Websites and Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of these third-party websites.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age in their jurisdiction.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on applicable laws, you may have rights including:

  • Access to your personal information

  • Request deletion of your data

  • Request correction of inaccurate information

  • Request a copy or transfer of your data

You may also opt out of marketing communications by using the unsubscribe option in emails.

Complaints

If you have concerns about how your personal information is handled, you may contact us using the contact details provided below.

International Transfers

Your information may be stored or processed in locations outside your country depending on where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page along with the revised date.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: [Divinecarhangs@gmail.com]
Address: [1018, 1st floor, 13th cross road, Sector 1, Hsr layout, Bengaluru, KA, 560102, IN]